Issues loading files from Google Drive for Desktop (Previously FileStream)

Created by Max Breckon, Modified on Thu, 19 Oct, 2023 at 10:18 AM by Max Breckon

To disconnect your Google Drive account on your desktop start by going to the "^" symbol at the bottom right of your taskbar then clicking on the Google Drive Icon and selecting the settings cog followed by preferences.


When you are on the screen below then select the settings cog again.


Finally press disconnect account.

Once the account has disconnected it should pop up saying "Sign in with browser"


Once signed in you should be able to reaccess your files via File Explorer, if you are still experiencing issues please raise a ticket.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article